RETURN AND REFUND POLICY

Company: LUNIBABY
Jurisdiction: State of Utah, United States

At LUNIBABY, we are committed to protecting the privacy and personal data of our customers in accordance with applicable data protection laws in the United States, including the Utah Consumer Privacy Act (UCPA), where applicable. This Privacy Notice outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase products, or interact with our services.

1. Information We Collect

LUNIBABY may collect and process the following categories of personal data:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by authorized third-party payment processors such as PayPal, Stripe, etc.)

  • Browsing information, including IP address, device type, browser type, and cookies

We collect this data either directly from you or automatically when you interact with our website.

2. Purpose of Data Collection

Your personal information is collected for the following legitimate business purposes:

  • To process, fulfill, and ship orders placed through our website

  • To provide customer support and address inquiries or complaints

  • To send newsletters, promotions, and surveys (only with your explicit consent)

  • To personalize and enhance your experience on our website

  • To comply with legal obligations or regulatory requirements applicable in the State of Utah and the United States

3. Data Security

LUNIBABY employs administrative, technical, and physical safeguards to ensure the protection and confidentiality of your personal data. We take reasonable steps to prevent unauthorized access, disclosure, modification, or destruction of the information we hold.

4. Sharing of Information

LUNIBABY does not sell or rent your personal data to third parties. We may disclose your information solely to trusted third-party service providers, such as:

  • Payment processors

  • Shipping and logistics partners

  • IT service providers

  • Legal or regulatory authorities when required by law

All service providers are contractually bound to protect your data and use it only as necessary to provide services on our behalf.

5. Your Rights

In accordance with the Utah Consumer Privacy Act and other applicable U.S. regulations, you have the right to:

  • Access the personal data we have collected about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Object to certain types of data processing

  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at: privacy@lunibaby.com. We will respond within the time frame required by law.

6. Changes to This Privacy Notice

We reserve the right to update this Privacy Notice at any time. Any modifications will be posted on this page with the revised effective date. You are encouraged to review this notice periodically.